{"id":1676,"date":"2024-12-16T16:31:42","date_gmt":"2024-12-16T19:31:42","guid":{"rendered":"https:\/\/aquarelle.com.br\/?page_id=1676"},"modified":"2024-12-16T18:21:56","modified_gmt":"2024-12-16T21:21:56","slug":"gestao-de-servicos-e-os-ibm-maximo","status":"publish","type":"page","link":"https:\/\/aquarelle.com.br\/fr\/ibm-maximo-application-suite-ibm-maximo\/gestion-des-services-et-ibm-max-2\/","title":{"rendered":"Gestion des services et du syst\u00e8me d'exploitation"},"content":{"rendered":"<div>\n<div class=\"wp-block-greenshift-blocks-row alignfull gspb_row gspb_row-id-gsbp-cb2ac16\" id=\"gspb_row-id-gsbp-cb2ac16\"><div class=\"gspb_row__content\"> \n<div class=\"wp-block-greenshift-blocks-row-column gspb_row__col--6 gspb_col-id-gsbp-4993959\" id=\"gspb_col-id-gsbp-4993959\">\n<div class=\"wp-block-greenshift-blocks-container gspb_container gspb_container-gsbp-7170cc8\" id=\"gspb_container-id-gsbp-7170cc8\">\n<div id=\"gspb_text-id-gsbp-edbe05d\" class=\"gspb_text gspb_text-id-gsbp-edbe05d\">LE MEILLEUR DU MONDE EST ICI<\/div>\n\n\n\n<h2 id=\"gspb_heading-id-gsbp-ee42b92\" class=\"gspb_heading gspb_heading-id-gsbp-ee42b92\">Gestion int\u00e9gr\u00e9e<\/h2>\n\n\n\n<h5 id=\"gspb_heading-id-gsbp-32c3e26\" class=\"gspb_heading gspb_heading-id-gsbp-32c3e26\">D\u00e9finir les offres de services, \u00e9tablir des accords de niveau de service (SLA), contr\u00f4ler de mani\u00e8re plus proactive la fourniture des niveaux de service et mettre en \u0153uvre des proc\u00e9dures de r\u00e9solution des probl\u00e8mes.<\/h5>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-greenshift-blocks-row-column gspb_row__col--6 gspb_col-id-gsbp-edf7387\" id=\"gspb_col-id-gsbp-edf7387\">\n<div class=\"wp-block-greenshift-blocks-image gspb_image gspb_image-id-gsbp-045d4cf\" id=\"gspb_image-id-gsbp-045d4cf\"><img decoding=\"async\" title=\"gestion des processus ibm maximo 1 hq\" src=\"https:\/\/aquarelle.com.br\/wp-content\/uploads\/2024\/05\/gestao-processos-ibm-maximo-1-hq.png\" data-src=\"\" alt=\"gestion des processus ibm maximo 1 hq\" loading=\"lazy\" width=\"700\" height=\"467\"\/><\/div>\n<\/div>\n <\/div><div class=\"gspb_shape-divider-container gspb_shape-divider-container--bottom\"><svg data-style=\"26\" x=\"0px\" y=\"0px\" viewbox=\"0 0 1200 366\" preserveaspectratio=\"none\"><polygon data-style=\"26\" class=\"gspb_st2 gspb_shape_2\" points=\"0 240 1200 0 1200 366 0 366\" fill=\"url(#sfirstbottomgsbp-cb2ac16)\"><\/polygon><polygon data-style=\"26\" class=\"gspb_st1 gspb_shape_1\" points=\"0 300 1200 60 1200 366 0 366\" fill=\"url(#ssecondbottomgsbp-cb2ac16)\"><\/polygon><polygon data-style=\"26\" class=\"gspb_st0 gspb_shape_0\" points=\"0 360 1200 120 1200 366 0 366\" fill=\"url(#sthirdbottomgsbp-cb2ac16)\"><\/polygon><defs><lineargradient id=\"sfirstbottomgsbp-cb2ac16\"><stop style=\"stop-color:var(--wp--preset--color--palette-color-1, var(--theme-palette-color-1, #052146))\" offset=\"0%\"><\/stop><stop style=\"stop-color:#0e3c779c\" offset=\"100%\"><\/stop><\/lineargradient><lineargradient id=\"ssecondbottomgsbp-cb2ac16\"><stop style=\"stop-color:var(--wp--preset--color--palette-color-1, var(--theme-palette-color-1, #052146))\" offset=\"0%\"><\/stop><stop style=\"stop-color:#0d4691\" offset=\"100%\"><\/stop><\/lineargradient><lineargradient id=\"sthirdbottomgsbp-cb2ac16\"><stop style=\"stop-color:var(--wp--preset--color--palette-color-1, var(--theme-palette-color-1, #052146))\" offset=\"0%\"><\/stop><stop style=\"stop-color:var(--wp--preset--color--palette-color-1, var(--theme-palette-color-1, #052146))\" offset=\"100%\"><\/stop><\/lineargradient><\/defs><\/svg><\/div><\/div>\n\n\n\n<div class=\"wp-block-greenshift-blocks-row alignfull gspb_row gspb_row-id-gsbp-2111378\" id=\"gspb_row-id-gsbp-2111378\"><div class=\"gspb_backgroundOverlay\"><\/div><div class=\"gspb_row__content\"> \n<div class=\"wp-block-greenshift-blocks-row-column gspb_row__col--6 gspb_col-id-gsbp-b736f52\" id=\"gspb_col-id-gsbp-b736f52\">\n<div class=\"wp-block-greenshift-blocks-container gspb_container gspb_container-gsbp-6158428\" id=\"gspb_container-id-gsbp-6158428\">\n<div id=\"gspb_text-id-gsbp-ddb8740\" class=\"gspb_text gspb_text-id-gsbp-ddb8740\">IBM Maximo Application Suite<\/div>\n\n\n\n<h2 id=\"gspb_heading-id-gsbp-d2fe8a9\" class=\"gspb_heading gspb_heading-id-gsbp-d2fe8a9\">Praticit\u00e9 dans la gestion des services et des syst\u00e8mes d'exploitation<\/h2>\n\n\n\n<h5 id=\"gspb_heading-id-gsbp-ab974e5\" class=\"gspb_heading gspb_heading-id-gsbp-ab974e5\">Des ordres de service peuvent \u00eatre cr\u00e9\u00e9s pour g\u00e9rer les services et les co\u00fbts associ\u00e9s pour les actifs et les sites.<br><br>Vous pouvez associer des clients \u00e0 des bons de travail et sp\u00e9cifier les actifs, les emplacements, les plans, les accords de niveau de service, les contrats clients et les plans tarifaires associ\u00e9s qui sont sp\u00e9cifiques au client.<\/h5>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-greenshift-blocks-row-column gspb_row__col--6 gspb_col-id-gsbp-583b26f\" id=\"gspb_col-id-gsbp-583b26f\">\n<div class=\"wp-block-greenshift-blocks-container gspb_container gspb_container-gsbp-4c17b724-ca9b\" id=\"gspb_container-id-gsbp-4c17b724-ca9b\">\n<div class=\"wp-block-greenshift-blocks-container gspb_container gspb_container-gsbp-6791264\" id=\"gspb_container-id-gsbp-6791264\">\n<div class=\"wp-block-greenshift-blocks-iconbox gspb_iconBox gspb_iconBox-id-gsbp-edb2194\" id=\"gspb_iconBox-id-gsbp-edb2194\"><div class=\"gspb_iconBox__wrapper\" style=\"display:inline-flex\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" style=\"width:5rem;height:5rem;margin:10px\" width=\"500\" height=\"500\" viewbox=\"0 0 375 375\">\n  <defs>\n    <clippath id=\"a\">\n      <path d=\"M0 70.078h375v234.75H0Zm0 0\"><\/path>\n    <\/clippath>\n  <\/defs>\n  <g clip-path=\"url(#a)\">  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0\"><\/path>\n<\/svg><\/div><\/div>\n\n\n\n<div id=\"gspb_heading-id-gsbp-55c5cb7\" class=\"gspb_heading gspb_heading-id-gsbp-55c5cb7\">Co\u00fbts<span class=\"gspb_heading_subtitle\">Visualise les co\u00fbts par fournisseur.<\/span><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-greenshift-blocks-container gspb_container gspb_container-gsbp-6abadb5\" id=\"gspb_container-id-gsbp-6abadb5\">\n<div class=\"wp-block-greenshift-blocks-iconbox gspb_iconBox gspb_iconBox-id-gsbp-984844e\" id=\"gspb_iconBox-id-gsbp-984844e\"><div class=\"gspb_iconBox__wrapper\" style=\"display:inline-flex\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" style=\"width:5rem;height:5rem;margin:10px\" width=\"500\" height=\"500\" viewbox=\"0 0 375 375\">\n  <path d=\"M22.25 375h330.5c12.297 0 22.25-9.953 22.25-22.25v-12.879c0-6.441-5.27-11.71-11.71-11.71h-12.88c.586-1.755 1.172-3.806 1.172-6.145V141.102c0-9.954-7.906-17.86-17.86-17.86h-8.78v11.711h8.488c3.222 0 6.148 2.633 6.148 6.149v180.914c0 3.218-2.633 6.144-6.148 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id=\"gspb_heading-id-gsbp-4f1a47a\" class=\"gspb_heading gspb_heading-id-gsbp-4f1a47a\">Int\u00e9gration<span class=\"gspb_heading_subtitle\">Permet l'utilisation d'un centre de services partag\u00e9s pour d\u00e9poser des plaintes directement via le web.<\/span><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-greenshift-blocks-container gspb_container gspb_container-gsbp-6e4da931-488f\" id=\"gspb_container-id-gsbp-6e4da931-488f\">\n<div class=\"wp-block-greenshift-blocks-iconbox gspb_iconBox gspb_iconBox-id-gsbp-a4c72a50-9ab6\" id=\"gspb_iconBox-id-gsbp-a4c72a50-9ab6\"><div class=\"gspb_iconBox__wrapper\" style=\"display:inline-flex\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" style=\"width:5rem;height:5rem;margin:10px\" width=\"500\" height=\"500\" viewbox=\"0 0 375 375\">\n  <path fill-rule=\"evenodd\" d=\"M370.754 286.43H3.996a4.096 4.096 0 0 1-4.098-4.094V57.379a4.094 4.094 0 0 1 4.094-4.09h73.09a4.092 4.092 0 0 1 4.09 4.094 4.089 4.089 0 0 1-4.09 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