IBM MAXIMO | Service Management

THE BEST IN THE WORLD IS HERE

Service Management

Define service offerings, establish service level agreements (SLAs), more proactively monitor the delivery of service levels, and implement problem-solving procedures.

IBM MAXIMO

Practicality in Service and SO Management

Work orders can be created to manage service and related costs for assets and locations.

You can associate customers with work orders and specify the assets, locations, plans, service level agreements, customer contracts and associated price plans that are specific to the customer.

Management

Manages Service Request.

Costs

Displays Costs By Supplier.

Integration

Allows the use of a Shared Service Center for Opening Incidents Directly via the Web.

Conected

Allows the Opening of Events by E-Mail.

Simplified Process

All parties involved can view and track work orders.

IBM MAXIMO | Service Management

THE BEST IN THE WORLD IS HERE

Service Management

IBM MAXIMO

Practicality in Service and SO Management

Management

Costs

Integration

Conected

Simplified Process

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